I Washed My Car

After my Volvo experience last week, I had to wash my car. I just couldn't take how silly it looked with two dirty doors and clean fenders. I was going to take it to a car wash, when I decided to turn this dealership lack of customer-focus and service to my advantage.

I washed the car with my 3-year old; actually my wife joined in too. It was a blast. We had a lot of fun. Why should I let those fools get me down. So, it made me feel a little better knowing I was able to turn this into something good for me.

I shouldn't have had to create the positive experience, though. Feeling great about getting a sparkling clean car back from the dealership after an expensive brake job was what Volvo had intended.